If you are located within the U.S. we will cover the customs fees that range from 5% to 13.5%.

All orders regardless of purchase amount are carefully wrapped within secure packaging to guarantee the safety of your purchase in transport.

All our products use paypal certified shipping method. If you don't buy insurance, we'll not be resonsible for any lost and damages. However, if there are any issues with a shipment, please contact our customer support immediately at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We will do everything possible to locate the source of the problem.

Yes. The United States Postal Service will ship to P.O. Boxes and Armed Services addresses. However, express shipping agents like FedEx or USPS overnight mail cannot be delivered to a post office box.

We are always happy to answer any question you may have and will do everything humanly possible to make sure you are 100% satisfied with your order. You may e-mail us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for sales questions and This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for technical questions.

The best way to stay informed about updates and special promotions, is to signup to receive these emails on your registration form or on several other places on our website where you can opt-in for these services.

We do our very best to introduce an extensive selection of new, exciting and beautiful sterling silver jewelry to satisfy our customers varied tastes. We are continuously adding new styles and designs. If you are having difficulties finding what you are looking for, Please try our search function or email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

We stand behind every purchase with our 100% satisfaction guarantee policy. If you are not completely satisfied with your order, we will either replace it or provide you with a full product refund within 7 days of your order. Shipping and handling charges are non-refundable. And you will also be responsible for all the fees for shipping back the product to us. After we receive the product that meets the requirement, we will credit back your fund.

Click here for our return policy.

Once we receive and process your returned item(s), depending on your location, you should receive your exchange within 1 to 3 weeks.

We will notify you of your refund via e-mail, once we have received and processed the returned item(s). Please note that we can refund shipping costs only in the case of an error from our end.